Applications Technology Manager
Johnson City, TX, US, 78636
PHYSICAL OFFICE LOCATION: PEC Technology Center - 1506 N US Highway 281, Johnson City, TX 78636
Hybrid Work Options Available
$136,320.00 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits
Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.
Position Summary
This position is responsible for leading technical strategy and support for a portfolio of core enterprise applications and providing oversight for technical teams and projects for The Cooperative.
Essential Duties & Responsibilities
- Serve as the key technical lead and manager for enterprise applications, supporting one or more portfolios
- Manage full application lifecycle, responsible for implementation, governance, and support for portfolio applications for The Cooperative
- Provide technical strategy and oversight that enables the portfolio vision and business strategy
- Ensure all technical solutions work with The Cooperative's long-term technical strategy and architecture
- Identify opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools
- Provide application administrative support across applications as needed
- Partner with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create roadmaps for execution
- Address the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables
- Balance competing project constraints including but not limited to scope, quality, schedule, budget, resources and risks in order to accommodate the needs of each user/customer
- Build a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences
- Work with portfolio leaders and management to balance constraints including but not limited to scope, quality, schedule, budget, resources, and risk
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- Collaborate with portfolio leaders, project sponsors, business and technical partners, subject matter experts, end users, technical resources (internal and third-party vendors), senior management, and executives in the delivery and support of applications that ensure that the needs of business users are fully addressed, and continuous improvement is being achieved
- Provide hands-on coaching, technical leadership and guidance to team members in order to build a strong technical culture that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences
- Maintain the security of confidential information
- Stay abreast of advances in technology
- Demonstrate regular and prompt attendance
- Performs other related duties as necessary or assigned
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Supervisory and/or Leadership Responsibilities
A full range of supervisory activities, training, evaluation, coaching, counseling, and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities and ensuring that deliverables are completed as required.
Knowledge, Skills & Abilities
- Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
- Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting
- Knowledge of principles and processes for providing customer service
- Knowledge of load balancing integration, design techniques and implementation processes
- Knowledge of budgeting and procurement processes for network projects systems
- Skilled in monitoring and managing performance
- Skilled in establishing and communicating performance expectations and metrics
- Skilled in time management
- Skilled in prioritizing and managing changing priorities
- Skilled in anticipating, identifying, analyzing, and resolving conflict and problems
- Skilled in critical-thinking and decision-making skills
- Ability to troubleshoot and solve technical problems
- Ability to develop disaster recovery and business continuity plans
- Ability to deliver relevant and timely results based on organizational requirements
- Ability to communicate effectively verbally and in writing
- Ability to listen and understand information verbally and in writing
- Ability to find creative solutions to complex problems
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Minimum Qualifications - (Education, Experience)
- Bachelor’s Degree in a related field
- Directly related experience may substitute for education
- Eight years directly related experience in ITSM, CRM, ERP systems, WordPress platforms, application implementations, enhancements and integrations, including four years of supervisory experience
- Prior experience with concepts such as API, Web Services, CDN, Load balancers, Microservices, Containerization, and Low-Code/NoCode as well as experience with full software development life cycle, including coding standards, code reviews, testing and CI/CD.
- Experience supporting SaaS and on premise applications and vendor management preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- The employee may be required to stand; reach with hands and arms, stoop and kneel
- The employee may be required to sit or stand for long periods of time
- The employee may be required to lift, carry, push, pull or move up to 75 pounds
- The employee may be required to travel
- Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Position Open Until Filled
Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
Nearest Major Market: Austin
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