Energy Service Advisor

Position open until filled.

Can work from any of the following PEC work locations: Cedar Park, TX; Liberty Hill, TX; Bertram, TX; Austin (Oak Hill), TX; Kyle, TX; Marble Falls, TX; or Canyon Lake, TX

Position Summary:

This position is responsible for providing conservation and energy efficiency services to internal and external customers in support of the Cooperative’s strategic Initiatives. 

Essential Duties and Responsibilities:

• Maintain and operate a Cooperative vehicle safely and responsibly
• Present a positive attitude and proper business decorum  when meeting members at their home or place of business
• Identify and prioritize energy saving measures
• Complete residential energy conservation audits and rebates
• Develop and implement conservation and energy efficiency programs
• Evaluate and approve residential and commercial rebates
• Ensure customer request, deadlines and program budgets are maintained
• Perform residential energy audits that include high bill complaints, equipment and appliance trouble-shooting
• Make energy conservation recommendations to customers
• Diagnose and problem solve residential conservation and energy efficiency issues
• Run energy modeling software to provide Return of Investment/ Deemed Savings  on recommended energy efficiency upgrades or renewable energy installations
• Advise members on how to properly size distributed generation system
• Answer member inquiries about renewable energy, interconnection and conservation
• Review and approve interconnection agreements and supporting documents
• Verify that all distributed generation interconnections are following the Cooperative’s interconnection and tariff rates
• Approve or deny interconnection and tariff rate requests
• Work with Cooperative Department to resolve member inquiries
• Work with members and or contractors to resolve any interconnection issues
• Promote and effectively explain rates and services that are offered by the Cooperative
• Extract and analyze members load data and inform members of energy consumption patterns
• Advise residential consumers  on rate options through analysis of  metered data
• Track customer requests, deadlines and program budgets
• Make suggestions for improved customer service and efficiency
• Educate internal and external customers on conservation, energy efficiency and renewable programs and initiatives through audits, websites, community events
• Present Power Supply initiatives to internal and external customers
• Maintain and promote organizational efficiency and budgetary awareness
• Maintain the security of confidential information
• Stay abreast of advances in technology

Supervisory and/or Leadership Responsibilities:  May be required to lead a group on various projects

Knowledge, Skills and Abilities:

• Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
• Knowledge of principles and processes for providing customer service
• Knowledge of National Electrical Code
• Knowledge of air conditioning, heating and refrigeration
• Knowledge of solar and wind generation
• Knowledge of demand side management
• Knowledge of building material and energy efficient building standards
• Skilled in time management
• Skilled in prioritizing and managing changing priorities
• Skilled in residential load calculation and duct installation
• Skilled in electrical troubleshooting and energy auditing
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing
• Ability to anticipate, identify, analyze and resolve conflict and problems

Minimum Qualifications – (Education, Experience, Certification, & Licensure):

• High School Diploma AND
• Five years of directly related experience
• Associate’s Degree in a related field AND
• Three years in the utility industry
• Bachelor’s degree in a related field AND
• Two years of directly related experience
• Completion of Manual J and D training preferred
• Valid Driver’s License

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• The employee may be required to stand; reach with hands and arms, stoop and kneel
• The employee may be required to sit or stand for long periods of time
• The employee may be required to lift, carry, push, pull or move up to 50 pounds
• The employee may be required to travel
• The employee will also utilize safety equipment to include rubber gloves for energized work tasks
• The employee is frequently exposed to outside weather conditions including wet and/or humid conditions
• The noise level in the work environment is usually moderate to loud
• Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
• This position may be required to work more than 40 hours per week

Pedernales Electric Cooperative is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation and gender identity.