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Operations Training Specialist

Cedar Park, TX, US, 78613

Position will remain open until filled.

Position Summary

This position is responsible for the research, development, coordination and revision of operation training programs.




Essential Duties and Responsibilities

  • Ensure compliance with all Cooperative and governmental safety regulations
  • Provide technical expertise in the development and implementation of training programs for Transmission and Distribution operations
  • Administer the System Operator training program in compliance with ERCOT/NERC standards
  • Monitor the development and delivery of training by internal and external personnel
  • Monitor ERCOT/NERC Reliability Standards changes and develop and update training materials to remain in compliance
  • Develop effective processes for evaluating training programs
  • Ensure operators maintain ERCOT/NERC certifications
  • Provide documentation of compliance to ERCOT/NERC requirements
  • Coordinate the auditing of training activities to ensure continuous process improvement
  • Ensure the Operations Training & Development group maintain ERCOT/NERC Continuing Education Provider status
  • Monitor and evaluate student performance and provide remediation, counseling and tutoring services as needed
  • Develop and administer the Training Simulator, to include monitoring and evaluating employee performance on emergency scenarios
  • Represent the cooperative at forums and industry group meetings
  • Recommend and implement solutions to complex issues and assignments
  • Provide assistance during emergencies and storm related activities
  • Ensure a safety focus in all aspects of on-the-job (OJT) training



• Maintain the security of confidential information

• Stay abreast of advances in technology

• Demonstrate regular and prompt attendance

• Performs other related duties as necessary or assigned.




Supervisory and/or Leadership Responsibilities

This position will directly oversee the training and development of operators for a duration of time.




Knowledge, Skills and Abilities

  • Knowledge of EMS/ Supervisory Control and Data Acquisition (SCADA) applications or prior work experience in a mission critical or controls environment
  • Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data, configuration, or processing information
  • Knowledge of principles and processes for providing customer service
  • Knowledge of technical presentations and reporting
  • Knowledge of construction materials and products
  • Experience working on EMS based infrastructure and comfortable building and executing training scenarios
  • Skilled in time management
  • Skilled in prioritizing and managing changing priorities
  • Ability to communicate effectively verbally and in writing
  • Ability to listen and understand information verbally and in writing
  • Ability to maintain confidentiality
  • Ability to anticipate, identify, analyze and resolve conflict and problems
  • Ability to listen and understand information verbally and in writing
  • Ability to anticipate, identify, analyze and resolve conflict and problems




Minimum Qualifications - (Education, Experience, Certification, & Licensing)

  • Bachelor’s Degree in a related field
  • Directly related experience may substitute for education
  • Six years of related work experience
  • NERC System Operator certification
  • ERCOT System Operator certification preferred
  • Valid Driver’s License




Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • The employee may be required to stand; reach with hands and arms, stoop and kneel
  • The employee may be required to sit or stand for long periods of time
  • The employee may be required to lift, carry, push, pull or move up to 25 pounds
  • The employee may be required to travel
  • Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
  • This position may be required to work more than 40 hours per week



This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.






Pedernales Electric Cooperative is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.

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Nearest Major Market: Austin

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